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Terms of Use

Last updated 12 October 2026

1. Who we are

AdMind is a service of Graceful Digitex ("we", "us"). AdMind helps businesses answer customers on WhatsApp with an AI sales assistant, and shows how their marketing performs.

By creating an account or using AdMind you agree to these Terms. If you use AdMind for a business, you confirm you have the authority to accept them for that business.

2. Your account

Give us correct details and keep your password private. You are responsible for what happens under your account, including what people you invite do.

Tell us at once if you think someone else has got into your account.

3. Free trials and payment

A free trial lasts for the time shown in your dashboard and may be extended by us. When it ends, access pauses until you move to a paid plan. We will not charge you without your agreement.

Prices, billing dates and refunds are set out when you choose a paid plan. We may change prices for future periods with reasonable notice.

4. The AI assistant

Your assistant replies to your customers automatically, using the information you give it in your Brand Brain. It can make mistakes. You are responsible for checking your Brand Brain, especially prices, availability and promises, and for stepping in when a chat needs a person.

Do not rely on the assistant for legal, medical or financial advice. Customers should be told, if they sincerely ask, that they are talking to an AI assistant.

5. Your customers and your data

You own your business information, files and customer chats. You give us permission to store and process them only to run AdMind for you.

You are responsible for having a lawful reason to message your customers, and for following WhatsApp's and Meta's business rules, including opt-out requests. The assistant stops messaging a customer who asks it to stop, and you must not override that.

How we handle personal data is explained in our Privacy Policy.

6. What you must not do

Do not use AdMind for spam, scams, harassment, illegal goods or services, or anything that breaks the law or WhatsApp's rules. Do not try to break, copy or overload the service, or reach other customers' data.

We may pause or close accounts that break these rules.

7. Third-party services

AdMind works with services we do not control, such as WhatsApp (Meta), AI providers and email providers. If they change or go down, parts of AdMind may be affected.

8. Availability and changes

We work to keep AdMind running but do not promise it will always be available or error-free, especially during the early test period. We may improve, change or remove features. We will tell you about important changes.

9. Our responsibility

To the extent the law allows, we are not liable for lost profits, lost sales or indirect losses, and our total liability for any claim is limited to what you paid us in the 3 months before it. Nothing here limits liability that cannot be limited by law.

10. Ending your account

You can stop using AdMind at any time. Ask us and we will delete your workspace data, except what we must keep by law. We may end or pause your access if you break these Terms.

11. Changes to these Terms

We may update these Terms. If the change is important we will email you. Using AdMind after a change means you accept it.

12. Law and contact

These Terms are governed by the laws of the Federal Republic of Nigeria. Questions? Email gracefuldigitex@gmail.com.